New IT Service

Fill in the IT service information

Basic details about this IT service or application

OPERATIONAL

Service Name *

A clear, descriptive name for this service

Description *

Service Type *

Primary classification of this service

Status *

Current operational status

Service Owner *

Person responsible for the service

Department *

Department managing this service

Define service availability and response time commitments

Target Availability (%)

Percentage uptime commitment (e.g., 99.9% = 43.8 minutes downtime/month)

Response Time (minutes)

Maximum time to respond to incidents

Resolution Time (minutes)

Maximum time to resolve incidents

Other services this service depends on or supports

No dependencies defined. Click "Add Dependency" to add service dependencies.

Technical information about the service platform and stack

Platform

Hosting platform or infrastructure

Version

Current version number

Vendor

Technology vendor or provider

License

License type or model

Service lifecycle dates and cost information

Install Date

When the service was first deployed

Planned Retirement Date

Expected end-of-life date

Annual Cost

Total annual operating cost

Currency

Notes